I understand parking is a problem in Hamilton. Where can I park?
Microtel have on-site parking and safe on road parking outside along Ulster Street. Check out our location map.

We are smokers. Do you have accommodation for us?
All Microtel's units are non-smoking. Smokers are asked to smoke in one of the designated  areas outside the building.

I notice that you advertise air-conditioning. What is your source for heating?
Microtel's private units have their own air-conditioning heat-pump units that provide both heating and air conditioning. This same system is used in our common dining and lounge areas. Our other units and common areas are equipped with wall heat panels. For other great facilities, click here.

You advertise Broadband Internet. What exactly is this and what is the cost?
We feature "Tempest" which is Telstra Clear's broadband system. It typically runs about 5 - 6 times faster than the standard dialup modem connection. This means that you can accomplish in 10 minutes what it normally takes 45 - 60 minutes using a modem connection. We have two work stations and times are scheduled with the front desk. Costs start at $6 for 60 minutes. This is a great service for backpackers wanting to keep in contact with friends and family at home!

What are your reception hours?
Regular Reception hours are from 7:30 AM - 8:30 PM 7 days per week. If you require check-in or departure outside of these hours be sure to make special arrangements when you make your booking. Call Daniel for further information.

You advertise Digital Sky TV. What exactly does this mean?
Digital Sky is the best reception you can get. It's clearer and there's less atmospheric interference. While we offer 10 channels, 4 of them are digital. They are Sky1, Sky Movies, Sky Sport, and Discovery, Free-to-air 1, 2, 3, 4, Trackside and Prime. Enjoy the luxury of Sky TV, with a budget accommodation price.

What are your requirements regarding bookings and cancellations?
Booking manually:
To confirm a reservation at our Hamilton backpackers, we require that you phone or fax your credit card details (we accept Visa, MasterCard & American Express).  We also require a contact phone #, a mobile # if you have one and your estimated arrival time. Cancellations can be made within 72 hrs of your booking date without penalty. If you do not notify us of a cancellation or you do not show you will be charged

Booking Online
Your booking can be instantly confirmed online. Simply select the Book It button and follow the steps to make your reservation. You will be asked for your method of payment and all credit card details are kept in a completely secure environment.  Once you have followed the booking steps, a message on screen will inform you how many nights you have booked, how much your credit card will be charged, including how much of that is a deposit and the remainder to be paid on or before the first day of the reservation. You will also receive a confirmation email giving you the details of your booking.